This privacy policy explains how WalkInTubsHouston.com ("we," "us" or "our"), part of the Aging Safely Baths family, collects, uses and protects information when you visit this website or request a quote. We keep it simple: we collect what we need to help you with your bathroom project, and we don't sell your personal information.
Information you give us
When you fill out a quote form, we collect the information you enter, which may include:
- Your name, phone number and ZIP code
- Your email address, if you choose to provide it
- The product you're interested in, your timeline and whether you want full installation or supply-only
- Any notes you add about your bathroom or needs
The form also sends the page it was submitted from so we know where your request came from. If you call us at 1-888-779-2284 (BATH), we'll collect the information you share during the call.
Information collected automatically
This website does not use advertising cookies, tracking pixels or analytics scripts. Like almost every website, our hosting provider may automatically record basic technical information when pages are requested, such as IP address, browser type, the page requested and the date and time, for security and to keep the site running.
To display the site, your browser loads fonts from Google Fonts and, on our homepage, a 3D graphics library from cdnjs (Cloudflare). Those providers receive standard technical information, such as your IP address, when your browser requests their files. Their own privacy policies govern that information.
How we use your information
- To contact you about your quote request by phone, text or email
- To answer your questions and recommend products and installation options
- To prepare quotes, schedule consultations and complete work you request
- To provide customer service and support after your purchase
- To keep our website secure and prevent spam and abuse
Calls and text messages
By submitting a quote form, you agree that we may call or text you about your request at the phone number you provide. Consent isn't a condition of purchase, and message and data rates may apply. You can ask us to stop contacting you at any time by telling us on a call, replying STOP to a text message or calling 1-888-779-2284.
How your form submission is delivered
Quote forms on this site are delivered to our team through FormSubmit, a third-party form delivery service, which sends the information you enter to our email inbox. FormSubmit processes that information to deliver it to us.
When we share information
We do not sell or rent your personal information. We share it only when needed to help you, such as:
- With installers, team members and suppliers involved in your quote or project
- With service providers that help us operate, like the form delivery service described above
- When required by law, or to protect the rights, safety and property of our customers, our business or others
How long we keep information
We keep your information as long as needed to respond to your request, complete and support your project, and meet legal and business record-keeping obligations. After that, we delete it or keep it in a form that no longer identifies you.
How we protect information
We use reasonable safeguards to protect the information you share, and this website is served over a secure HTTPS connection. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Your choices
You can ask us to access, correct or delete the personal information we have about you, or to stop contacting you. Call 1-888-779-2284 (BATH) or use our contact page, and we'll respond to your request.
Children's privacy
This website is intended for adults. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.
Links to other websites
Our pages link to other websites, including government agencies, local resources and related companies. We aren't responsible for their privacy practices, so please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page.
Contact us
Questions about this policy? Call 1-888-779-2284 (BATH), email us or visit our contact page.